Privacy Policy

Mzansi Padstal (“Mzansi”) is a brand operating under the umbrella structure Atlantic Consolidated Services Limited.

We are committed to protecting your privacy and the privacy of information provided to us.  We engage best practice security measures to protect information from unauthorized access. We do not share your personal information with any third parties, unless their involvement is required to allow us to fulfill our service obligation to you.

We want to ensure that you are aware of how we collect, retain, and use your personal information and the steps we take to protect it.  This policy also provides information regarding your personal information rights.

Our primary use of your personal information is to enable us to provide you with the best products and overall customer experience.

We shall accept your continued and ongoing use of our services as your acceptance to the terms of this policy. 

 

What information do we collect?

The information we collect may depend on how you engage Mzansi and can include the following:

  • First and last name
  • Email address
  • Telephone number
  • Residential address location data, IP address
  • Sales history, payment details
  • Information from third parties who may collect information on our behalf, such as Mailchimp (e.g. location data, IP address).  Note that we are not responsible for any third-party policies.

When and why do we collect personal information?

Personal information may be collected between the order placement and order dispatch phases.

Personal information may be collected and used for the purpose of providing our products and services.

 

Legal basis for processing personal information

The lawful basis for processing personal information includes:

  • Contractual obligation to provide our products and services to you.  When you – as the customer – provide us with personal information during the placing of an order, settling an invoice or arranging for delivery/return, we accept these steps place on obligation upon us to deliver the contracted product or service.
  • Consent is obtained from you prior to the engagement of any marketing or promotional material.
  • Compliance with legal obligations.


How do we collect and use your personal information?

We collect personal information:

  • When you visit our website and engage in the ordering process to make purchases online.
  • When you engage with us on social media.
  • When you contact us via email or messenger applications.
  • Through tracking open rates and click-through rates on emails.
  • When you complete a survey or review our products.


Do we disclose your personal information?

Third parties may have access to your personal information for legitimate purposes, including:

  • Vendors or third parties who provide services on our behalf, such as payment providers, social media companies, advertising companies, and delivery companies.
  • FormsApp supports our ordering platform.  Our customers are classified as “responders” under the platform.  For more information, read FormsApp’s Privacy Policy.


Age of Consent

By using our website, you represent that you are at least the age of majority in Bermuda. 


Retention of Personal Information

We retain personal information for as long as it is necessary for the purposes for which it was collected.


The Rights of Data Subjects

Data Subjects have the following rights:

  • Right to Access – the right to ask for a copy of the personal information we hold about you and details of how we use and share the personal information.  
  • Right to Erasure – the right to request that we delete personal information we maintain about you.
  • Right to Rectification – the right to request that we correct inaccurate personal information we have. 
  • Right to Portability – the right to request we transfer personal information to a third party.
  • Withdrawal of Consent – the right to withdraw your consent.  You are free to opt out of any of our mailing lists.  
  • Restriction of processing – the right to ask us to restrict processing of personal information.  


Policy Updates

Our policy notice will be posted on our website at https://mzansipadstal.com.

Any policy revisions are effective immediately upon posting to the webpage.

We have the right to make changes to this policy at any time and advise that you regularly review this policy.  If you object to any changes, please direct your comments your local privacy authority (refer “Right to Lodge a Complaint” section).


How To Address Concerns

Should you have any questions or concerns about this policy or over the misuse of personal data, please contact us:

Email – info@mzansipadstal.com (Attention: Privacy Officer)

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